Customer support

Contact Elysoma

Questions about an order, product documentation, or general support? Send us a message.

Send us a message

Email

Responses within 1–2 business days.

Support hours

Monday – Friday

Saturday – Sunday

10 AM – 5 PM CST

As Available

For order-related questions, include your order number so we can assist you faster.

Fulfillment Hours

Monday – Friday

Until 4 PM CST

All items ship via USPS from our temperature controlled, secure facility. Orders placed after 4 PM CST on Friday will ship on Monday.

Address

17350 State Hwy 249,

Ste 220 #37326

Houston, TX 77064

Research-use notice

Elysoma products are intended strictly for laboratory research use only. We cannot provide medical advice or guidance concerning human or veterinary use.

Confirm your age

By continuing, you confirm that you are at least 21 years old and acknowledge that all products are for laboratory research use only.

Not for human or animal use or consumption.